Transcend's Warranty Policy includes Warranty Terms and Conditions and Warranty Periods. Please read them with care.

• Consumer products are not suitable for equipment of long-term and continuous use, including but not limited to the following devices or conditions:
1. Loop Recording Devices / Dashcams
2. Video surveillance equipment
3. Uninterrupted data recording devices (i.e. Servers and NAS)
4. Storage write-intensive applications, such as virtual currency operations.
5. Other circumstances beyond general use or Transcend’s warranty. Transcend will determine based on actual conditions whether the original warranty period is applicable. If not, Transcend might not be able to provide this warranty service.

Limited Lifetime Warranty Service

• Your Transcend product is covered by limited Lifetime Warranty Service starting from the original purchase date until the end of the product life cycle*. (Determined by Transcend)
• Some countries or states have legislative limitations on how long a warranty could last, so this Limited Lifetime Warranty may not apply to you. However, it does not affect your statutory rights to enjoy the longest warranty period permitted under applicable laws.
• The replacement product provided by Transcend under the Limited Lifetime Warranty will be warranted for the warranty period under the latest Warranty Policy.
  * Transcend’s EOL (End-of-Life) Products

Limited Warranty Service

• Your Transcend product is covered by limited Warranty Service under the specified warranty period starting from the original purchase date.
• SSD products and memory cards are covered by the Warranty Service only when the S.M.A.R.T. analysis tested by Transcend is greater than 0%.
• For SSDs with factory installed heatsinks, removal of heatsink may cause damage to the SSD and will void the product warranty.

Product Warranty Information

• Please select products from the list below. Contact us if the product you want to look up is missing from the list.

• Internal/Portable SSDs

  Product Category	Duration of Warranty	Remarks
  Internal/Portable SSDs	5 Years	Applicable models: 2.5" SSDs SSD230S / 250N PCIe SSDs MTE110S / 112S / 115S / 220S / 240S / 250S / 250H / 400S / 300S  M.2 SSDs MTS430S / 830S / 832S Portable SSDs ESD310C / 380C SSD230S originally purchased before November 13th, 2018: 3 Years
  	3 Years	Applicable model: 2.5" SSDs SSD220Q / 220S / 225S / 370S PCIe SSDs MTE110Q M.2 SSDs MTS425S / 420S / 825S / 820S / 400S / 600S / 800S mSATA SSDs MSA230S / 370S Portable SSDs ESD370C / 270C / 260C / 250C / 240C
  Accessories	2 Years	Applicable models:TS0GSJ25S3, TS0GSJ25CK3, TS-CK3, TS-CM42S, TS-CM80S

• External Hard Drives

  Product Category	Duration of Warranty	Remarks
  External Hard Drives	3 Years	Included Accessories: Power Adapter*: 1 Year *The power adapter is included with the StoreJet® 35T3/U3 only.
  Accessories	2 Years	Applicable models:TS0GSJ25S3, TS0GSJ25CK3

• Personal Cloud Storage

  Product Category	Duration of Warranty	Remarks
  Personal Cloud Storage	2 Years	Included Accessories: Power Adapter: 1 Year

• Dashcams

  Product Category	Duration of Warranty	Remarks
  Dashcams	Dashcam: 2 Years Battery: 6 Months	Dual-lens dash cams must be returned as a complete set, including all accessories. Single piece returns will be rejected. Included Accessories: microSD Card: 2 Years (For microSD cards that come with the DrivePro™ 110/230 originally purchased after November 30th, 2018: 6 Months) Car Lighter Adapter: 1 Year Suction Mount / Adhesive Mount*: 1 Year *Car mount: either suction mount or adhesive mount
  Accessories	1 Year	Applicable models:TS-DPM1, TS-DPA1, TS-DPL1, TS-DPL2, TS-DPL3, TS-DPK1, TS-DPK2, TS-DPL3

• Body Cameras

  Product Category	Duration of Warranty	Remarks
  Body Cameras	Body Cameras: 2 Years Battery: 6 Months	Included Accessories: microSD Memory Card*: 6 Months (Products originally purchased before November 1st, 2018: 2 Years) Adapter: 1 Year *Only the DrivePro™ Body 10 comes with a pre-inserted microSD card.
  Accessories	Docking Station: 2 Years	Applicable models:TS-DPD6P, TS-DPD6N
  	Accessory Kit: 1 Year	Applicable models:TS-DBK1, TS-DBK2, TS-DBK3, TS-DBK4, TS-DBK5
  	DrivePro Body Control Center: 2Years	Applicable models:TS-DBN1, TS-DBN1-16T

• Memory Cards

  Product Category	Duration of Warranty	Remarks
  SD Cards	5 Years	Memory cards originally purchased between January 1st, 2006 and March 31st, 2018:Limited Lifetime Warranty
  microSD Cards	5 Years	Memory cards originally purchased between January 1st, 2006 and March 31st, 2018:Limited Lifetime Warranty
  	2 Years	Applicable models: C10V / 350V
  CFexpress Card	5 Years
  CompactFlash Cards	5 Years	Memory cards originally purchased between January 1st, 2006 and January 31st, 2018: Limited Lifetime Warranty
  CFast Cards	5 Years	Cfast 2.0 cards originally purchased before April 16th, 2018: 3 Years

• USB Flash Drives

  Product Category	Duration of Warranty	Remarks
  Mobile Storage for Android Devices	5 Years	USB flash drives originally purchased before April 1st, 2018: Limited Lifetime Warranty
  Mobile Storage for iOS Devices	2 Years
  USB 3.1/3.0	5 Years	USB flash drives originally purchased before April 1st, 2018: Limited Lifetime Warranty JetFlash 720 originally purchased before April 16th, 2018: 2 Years
  USB 2.0	5 Years	USB flash drives originally purchased before January 1st, 2006: 2 Years USB flash drives originally purchased between January 1st, 2006 and March 31st, 2018:Limited Lifetime Warranty

• DRAM Modules

  Product Category	Duration of Warranty	Remarks
  DRAM Modules	Limited Lifetime Warranty

• Multimedia Products

  Product Category	Duration of Warranty	Remarks
  Digital Music Players	Digital Music Player: 2 Years Battery: 6 Months

• Card Readers, DVD Writers & Accessories

  Product Category	Duration of Warranty	Remarks
  Card Readers & Accessories	2 Years	Included Accessories: Power Adapter*: 1 Year *The power adapter is included with the HUB3 only.
  DVD Writer	2 Years	There is a five-time setting limit for the DVD region code; it cannot be changed after five times.

• Apple Solutions

  Product Category	Duration of Warranty	Remarks
  JetDrive™	JetDrive: 5 Years External Enclosure: 2 Years	Warranty of the JetDrive series: SSD products with wear-out indicator reading of greater than 0% via JetDrive Toolbox
  JetDrive™ Lite	5 Years	Expansion cards originally purchased before April 1st, 2018: Limited Lifetime Warranty
  StoreJet for Mac	3 Years
  JetDrive™ Go	2 Years

• Embedded Solutions

  Product Category	Duration of Warranty	Remarks
  Embedded SSD Solutions	3 Years
  Embedded Flash Solutions	3 Years
  Embedded Memory Cards	3 Years
  Embedded DRAM Modules	Limited Lifetime Warranty